Fairlea Animal Hospital at 2789 Davis Stuart Road in Lewisburg, West Virginia

Customer Reviews about Fairlea Animal Hospital

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  They may be good, but I had a really poor experience. It is sad for me to leave this review. My dog has been part of my family for nearly a decade, this stuff can get personal. We went through lots of expensive tests, but rarely received good insight against the results. For the same condition, we were generally getting blood work annually from our previous vet. With this vet after about the 3rd or 4th consecutive blood work in as many months (at $200+, maybe $300?) I gave up and stopped going when they scheduled another appointment for blood work. This last blood work, they didn't even tell us what it was for, the front desk scheduled the appointment after talking to the vet. No word to us other than come take another blood test. The last several round had the same results. The also referred me for an ultrasound in at Virginia Tech, but never went over the results with me. That was a expensive trip several hours away and I'm not even sure they went over the results on their own. The doctor would also always talk to me using technical jargon (specific enzymes, potential conditions, etc). He was always brief and using lots of this jargon that I had no way of understanding. He never offered lay terms or explainations. Sometimes I would ask. Usually, I would have to write terms down as I could so I could research what he was talking about myself. Personally, I feel this is very unprofessional and terrible bedside manners for a doctor. I feel my dog was not getting the attention he needed for his particular situation (elevated liver enzymes with a liver operation in his early history). It seemed the doctor either didn't pay attention (maybe too busy?), was disorganized, was not communicating well with me, or had no real buy in to my pets health? It basically felt like he would just see me when I came in and briefly reviewed notes before hand. I'm not sure what the underlying issue is with this clinic around the experience we had. Regardless, the service was essentially a lot of diagnostic work which was expensive and the feedback (diagnosis, prognosis, and never actually arrived at a treatment plan) seemed to be below what we've received from our last two vets where we shelled out much less over a period of time.
  December 17, 2016

  by Randall Mitchell

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About Fairlea Animal Hospital in Lewisburg